New On Crisis Chat!
Share how Crisis Chat has helped you. Your story will help motivate others to give.
Click Here for more details.

 

Chat service is generally available twelve hours day.  During times of high volume, a specialist may not be able to talk with you immediately and you will be advised to wait 30 minutes and try again.  If you are in immediate crisis and a chat specialist is unavailable, please call the National Suicide Prevention Lifeline at 1-800-273-8255 or if you are in immediate danger, dial 9-1-1.

 

If you are in Arkansas or no one is available above, please click here to access Crisis Chat:

Live chat by SightMax

What we do on Crisis Chat:

  • Listen to what is going on with you today.
  • Support you in a non-judgmental and compassionate way.
  • Help you explore your feelings, thoughts, and options.
  • Ask you questions about suicide and let you know that it’s ok to talk about suicide on chat. 
  • Explore positive next steps and options.

What we do not do on Crisis Chat:

  • Give advice.
  • Solve your problems.
  • Tell you what to do.
  • Judge or criticize.
  • Chitchat.

Crisis Chat Etiquette:

  • Use a computer with a strong internet connection to minimize disruptions in communications.  Note:  crisis chat  instant messaging does not work well from a hand-held device such as a smart phone.
  • Use respectful language.
  • Stay focused on the chat and respond promptly.
  • Limit multi-tasking (like chatting with friends, going on facebook, playing video games, etc.) while chatting.
  • If you need to step away from the chat for a moment, let us know or end the chat and then come back when you have time.

Revised: 11/18/11